OAUSTECH UG EduPortal Support!

This is your one stop platform for portal support related issues. There are features for real-time Live Support, Support Tickets and FAQ's. You can also use the information on the Contact page to reach us directly.

Go to FAQs Create a Support Ticket

Do you need help?

FAQ

In our FAQ you will find everything you need to help yourself. Try it out!


Support

In the support area you can describe your problem so that our friendly staff can help you.

Live Chat

During our business hours, our employees are also available to you in the live chat.

New Blog Articles

Hello There!

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Timothy Akinfenwa Timothy Akinfenwa
28/10/2022 12:18 am

Free Apps

Your life will be much easier Download our IOS and/or Android native app to connect to your HelpDesk 3, absolutely free. Our apps communicate through your server, privacy is important to ...
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Dr. Master Dr. Master
09/03/2021 10:58 am

Live Chat 3 is integrated

The fastest way to help your customers Its beautiful, simple and it works! Live Chat 3 will get you closer to your website visitors and eliminates customers being stranded on your website. Start ...
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Dr. Master Dr. Master
09/03/2021 10:58 am

New FAQ entrys

HelpDesk 3

How to open a Support Request?

Thank you for opening a support ticket with us. Please read this carefully before you open a support ticket: Have you set a short and meaningful title? Did you check the ...

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27/10/2022 11:40 pm
HelpDesk 3

Can everyone see my ticket?

This decision is up to you, on the right-hand side in the settings you can set whether your ticket is public or private.If you have to share sensitive data with us, it is ...

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21/03/2021 9:45 am

From other users

Need help? Read what other users have to say about this support platform.

Great support with good patience and good system software...

acpan

"Great software with a lot of features. The support is awesome and will take into consideration your suggestions to get their products better; I have made some in the past years and have seen them implemented. Good Job and Keep it up!"

jfeuzeu

"Good support. Responsive. A good system that works. Very impressed with all the features. Design is really nice. Admin is awesome to work in. Thank you"

developerguru

I found this product very easy to install and to customize. Also it's full of features which other products in helpdesk don't support at all. I recommend this for any small/medium companies, also to manage work (it is so versatile which can be a valid and cheaper substitute of Jira).

cronenborg

"My first feel when look Helpdesk was amazing, I, m Blesta user and change to Help Desk now. Simply, it,s the better and cheap , billing, cms and support system, with ton of options and usefull api. App for mobile , send text mensages, incredibel, without words. Now I will implanted in my Hosting company. Really amazing, I,m frozen when look it, ITS PERFECT, simply it."

AutoCultivo

Jakweb has an AWESOME product here for anyone operating a support system for their clients. YES, you need some tech knowledge to customize it. BUT, it works really well, bugs are acknowledged and resolved as quickly as possible. This beats using those monthly cloud solutions big time... Congratulations JAKWEB & Thank you for a fantastic product.

jaycryder